Apply Template to Existing Issues
The main feature in Issue Templates Pro for Jira is to enable templating during issue creation. However, there are some cases where an issue might be created without templates.
We have now made it possible to apply a template even after an issue is created. For example, this feature can cover the following use cases:
Apply templates to issues (requests) created by JSM customers
Apply templates to existing issues in backlog
Apply templates to issues created via API, Automation or other apps
Open an issue → Click on More action (…) button → Apply template
Apply template to existing issues
Proceed to Select the template → Save → Proceed.
Please note: Issue’s summary and description will be replaced.
There is no template in the dropdown
If the dropdown is empty, it means that there is no template assigned to the project yet.
Go to Issue Templates Pro app → Create Issue → Add template.
Please refer to https://narva.atlassian.net/wiki/x/AgBKlg for complete guide of how to create a template.