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Known Issues & limitations

1. Deleted labels are still suggested in label field

Sometimes deleted labels might be still suggested as recent labels. This is caused by Jira storing recently used labels in browser local storage. There is a ticket to fix this in Jira Issue tracker.

In the meantime, you can delete the local storage data from your browser. To do that, open ConsoleApplication (or Storage in Firefox) → Local Storage. After that, find your Jira URL, right click and use Delete All popup to delete temporary data stored in your browser.

2. Field 'labels' cannot be set. It is not on the appropriate screen, or unknown

When editing label name, you might get the above error. This happens when label is not in Create or Edit Screen. You can add label to those screen, and it should work as expected.

You can find screens from Project settings → Screens.

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Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.